OPEX offers 2 long distance calling plans:
1) OPEX 1+ Interstate Rate 4.5¢/min USA 48 States. Click Here to sign up.
- OPEX 1Plus low Intra-State Rates click here to see in-state rate.
- Lowest International Rates: click here to see overseas rates.
- No PICC fee for residential lines and 1st commercial line
- $2 monthly billing fee is waived if your bill is over $20
- Optional Inbound Toll-FREE Rate 4.5¢/min $2/month for
the first inbound line, and 53 cents for additional
inbound line.
- Billing is in increments of one minute with a one minute minimum
which makes this plan better than the 4.9¢ plan if your average
call length is 10 minutes or more.
- lowest rates apply only in 'Baby Bell' Areas (Pacific Bell, Bell South,
Ameritech, US West, Southwest Bell, Bell Atlantic)*
- Up to 100 FREE State-to-State Minutes! (applied to
sixth month's bill)
2) OPEX 1+ Interstate Rate 4.9¢/minute 48 states USA. Click Here to Sign-Up.
- OPEX 1-Plus cheapest Intrastate Rates click here to see instate rate.
- For Discounted International Rate: click here to see global rates.
- $2 monthly billing fee is waived if your bill is over $20
- Optional Inbound Toll-FREE Rate 4.9¢/min $2/month for
the first inbound line, and 53 cents for additional
inbound line.
- Billing is in increments of six seconds with a 18 seconds minimum
which makes this plan better than the 4.5¢ plan if your average
call length is less than 10 minutes.
- lowest rates apply only in 'Baby Bell' Areas (Pacific Bell, Bell South,
Ameritech, US West, Southwest Bell, Bell Atlantic)*
- Up to 100 FREE State-to-State Minutes! (applied to
sixth month's bill)
OPEX provides Three long distance billing options:
1. OPEX eBill is a secured electronic invoice. OPEX will provide users a
convenient monthly email notification to initiate access to the
current month’s invoice.
Cost: FREE
2. OPEX Paper-Bill is a regular hard-copy monthly invoice sent by US Mail.
Cost: FREE
3. OPEX Combo-Bill is a combination of both eBill and Paper Bill.
OPEX will send you an electronic notification of your bill as well
as hard copy invoice send via US Mail.
Cost: $1.99
OPEX offers 3 payment options for your long distance
1. Pay your OPEX bill with Auto-Pay, which will automatically
deduct your monthly balance due from either your checking account
or any major credit card.
2. Pay your long distance bill yourself, via check sent
through US Mail, every month.
3. Prepay your longdistance and receive an 8% discount.
Minimum prepay amount is $20 for residential customers
and $50 for business customers. 99¢ charge every time
you have to recharge your account. OPEX will charge the
pre-pay increment to your credit card or checking account
upon signing up with OPEX's Service. All additional
charges to your credit card or checking account will
be on a recurring basis when your OPEX Service has used
up 90% of your pre-pay increment. You may change your
pre-pay increment at any time.
To Order or for more information, Click Here
A. Your information is only used strictly for
the sole intention of setting up your long distance account.
Your information will never be sold or given to any third party.
Q. How much does OPEX charge for the FCC PICC fee and USF tax?
A. The PICC fee for the first commercial line and all residential lines
is FREE. For additional Commercial lines the PICC fee is $3.25/line.
FCC imposed USF fee is 7.71%.
Q. Do I need to confirm the order?
A. All residential orders for customers in California and South Dakota
must be voice verified regardless of whether or not an offline order
has been submitted. The customer may use the voice verification
system which is already in place, or may verify by using the new
dial-in option at (877)455-9964, where a verification # will be
given and reported on the LOA by the customer/agent. Commercial
accounts will not be effected by this new process.
Q. How does the 100 FREE Minutes work?
A. You will receive up to 100 FREE state-to-state minutes
on your sixth months bill. If you make less than
100 minutes of 1+ interstate long distance calls,
we will only credit you the amount of minutes you
actually used, up to but not more than 100 minutes.
Q. How do we offer such low rates?
A. OPEX is a carrier. We buy our network in bulk from
a large nationwide network provider called Global Crossing.
Since we buy in such bulk, our rates are deeply
discounted. We do not have the high advertising costs
of a major carrier, so we pass along the savings to our
customers. It also allows us to spend our money to provide
better service.
Q. How will I know if I'm switched to OPEX?
A. Just call (toll free) 1-700-555-OPEX (6739). If the
order has been provisioned and switched properly you
will hear "Thank you for making OPEX your Long distance
company". If it has been more than 72 hours and this
is not the case please check to see if you have a
pic FREEze on the line with your local phone company.
Q. What are the billing increments?
A. For the 4.5 program, the length of all your calls
are measured (and billed) in 60/60 (60 second minimum
then 60 second increments thereafter).
For the 4.9 program, the length of all your calls are
measured (and billed) in 18/6 (18 second minimum then
6 second increments thereafter).
Q. Does OPEX offer calling cards?
A. Yes. The rate is $.149 per minute. There is no
connection charge, however there is a $0.35 surcharge
when used from a payphone. There is a $.99 set up fee
per card.
Q. Does OPEX offer Account Codes (PACs)?
A. Yes. They offer both verified and non-verified
Product Account Codes (PACs).
Q. How long should provisioning take?
A. Please allow 4 to 10 days for the switch-over to
take effect.
Q. Who do we contact for provisioning issues?
A. Click here or call to report any issues.
Q. What are the charges for toll free numbers?
A. $2.00 a month for the first line and $0.53 a month for
each additional toll free line.
Q. Is there a minimum usage fee?
A. Yes. If your monthly usage is less than $20, there
will be a $2 minimum usage fee.
Q. What are the rates to Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Island?
A. Calls to HI, AK, PR, Guam, and USVI are 23¢/min.
Q. Do you offer toll free service from Canada, Alaska, and Hawaii??
